Small and medium-sized companies

Documents and reports

Until further notice, we do not accept enquiries/requests for concluding a new contract on the supply of electricity to small business customers and we do not conclude contracts on the supply of electricity to small business customers with new customers. In case of any questions, feel free to write to us at jeftinastruja@gen-i.hr.

• Zahtjev za sklapanje novog ugovora o opskrbi električnom energijom
• Zahtjev za raskid ugovora o opskrbi

• Zahtjev za sklapanje ugovora o korištenju mreže (zahtjev HEP)
• Zahtjev za raskid ugovora o korištenju mreže (ugovor HEP)

• Zahtjev za privremeni prijenos ugovora o opskrbi električnom energijom za krajnjeg kupca
• Ugovor o privremenom prijenosu ugovora o opskrbi malog poduzetništva električnom energijom

• Zahtjev za privremeni prijenos prava i obveza iz ugovora o korištenju mreže
• Zahtjev za prijenos ugovora o korištenju mreže (zahtjev HEP)
• Ugovor o prijenosu ugovora o korištenju mreže (ugovor HEP)
• Zahtjev za promjenu kategorije potrošnje i tarifnog modela
• Zahtjev za privremenu obustavu isporuke električne energije

Information on the tariff item amounts for business customers

By clicking the link, you will be taken to the HEP Distribution System Operator website where you will find information on the tariff item amounts for business customers excluding the charge for network use – Table 2.

The programme of measures to promote energy efficiency

The purpose of activity and the goal of GEN-I Hrvatska d.o.o. is to present measures for promoting the use of energy from renewable sources and improving energy efficiency, which will be interesting to final energy consumers from the cost aspect, while at the same time interesting to companies from the business aspect. We want to provide final consumers with insight into a wide range of services whose implementation shall achieve the main goal of the program - to raise awareness among final users about the efficient use of energy and care for the environment, and to direct them towards sources able to offer them additional information on the implementation of measures for efficient use of energy.

• Program mjera za poticanje energetske učinkovitosti

Practical information regarding the right of final electricity customers - businesses

In accordance with the applicable Energy Market Act (Official Gazette no. 111/21, hereinafter referred to as the “EMA” and the Rules on general conditions for network use and electricity supply (Official Gazette no. 100/22, hereinafter referred to as the “HERA GC”) this document contains practical information regarding the rights of final electricity customers – business customers and other information.

Report on quality of service for 2021

Pursuant to article 77(1) of the Conditions for the quality of the electricity supply (Official Gazette no. 37/17, 47/17 and 31/18), this document contains data on the quality of the electricity supply in accordance with article 70 of the Conditions for the quality of the electricity supply.

General terms and conditions for the supply of electricity to business customers

Before signing a contract, please read the General terms and conditions of GEN-I Hrvatska d.o.o. in Croatia for the supply of electricity to business customers. 

• Opći uvjeti opskrbljivača za opskrbu poduzetništva električnom energijom - vrijede do 29.10.2022
• Opći uvjeti opskrbljivača za opskrbu poduzetništva električnom energijom - vrijede od 30.10.2022

Notice of change in terms and conditions 

Notice of change in Terms and conditions of the supplier GEN-I Zagreb d.o.o. for the supply of electricity to final household customers (hereinafter referred to as the “TCS”) and the right to terminate the Electricity supply contract

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