Cookies are small files usually containing a sequence of letters and numbers that are placed on a user’s browser or device when they visit a website. The main purpose of a cookie is to allow the web server to present personalised web pages to the user, making the experience of visiting the website more personal and responsive to the user’s individual needs. Cookies are also used to help the website operator learn more about how users use its websites and to improve the user’s experience when visiting.
The Website uses its own cookies (sent to the user’s device by a computer or domain directly managed by the Operator), which may be persistent or temporary. Temporary or session cookies last only for the duration of the session and are deleted when the user closes the web browser. Persistent cookies remain in the cookie file of the user’s browser for a longer period of time until they are deleted. This period depends on the user’s choice in the settings of the user’s web browser. Persistent cookies allow information to be transferred to a web server each time someone visits a website. Persistent cookies are also known as tracking cookies.
In addition to our own cookies, GEN-I Websites also use third-party cookies. These cookies are mainly used to analyse website traffic and for marketing purposes. These are cookies that are sent to the user’s device from a computer or domain that is not managed by the Operator, but by another organisation that processes the data obtained from the cookies.
We also share information about your online behaviour with advertising and social networks for the purpose of providing personalised offers and tailored advertising within the advertising and social networks on other websites outside of our domain. However, we do not share your personally identifiable information with these partners. A list of the partners with whom we share such information is set out in the Personal Data Protection Terms and Conditions in Section 7.
This Website uses cookies in a way that allows the user to manage their preferences, using the following groups of cookies according to their purpose:
- Strictly necessary cookies – These cookies are essential for the full functioning of the Website. Without them, the functionality of the Website would be impaired and it would be impossible to use the portal and its basic functionalities (e.g. logging in). We do not need your consent to place these cookies on your devices as they do not contain personal data and cannot be turned off. The law allows cookies to be placed on devices without consent when it is necessary solely for the purpose of transmitting a message over an electronic communications network or when it is strictly necessary for the provision of an information society service.
- Marketing cookies - These cookies are set and placed by our advertising partners and other partner companies and are used for the purpose of advanced advertising, for example to display more relevant content to the user on other websites (e.g. Facebook, Google). If you do not consent to the use of these cookies, you will see ads online that are not tailored to your interests.
- Analytical cookies – Sometimes called statistical research cookies. These cookies are necessary to improve the user experience. They help us collect anonymous information about how users use our Websites. We use them to improve the functionality of our Websites (e.g. to improve the accessibility of the most visited Websites). We need your consent to place these cookies on your devices.
More information about cookies can be found online, for example at http://www.allaboutcookies.org.
We also recommend that you consult the privacy policy and the processing of your personal data and the use of cookies of Google Ireland Limited at https://policies.google.com/privacy?hl=en and of Facebook, Inc. at https://www.facebook.com/policy.php.
In order to effectively administer and provide the services, GEN-I may collect certain information about users or their use of the GEN-I Websites and services without identifying the user. This information does not identify the user and is only useful to GEN-I in providing effective services on the Website or web application. GEN-I may receive the usual information that a browser sends to any website visited, such as: browser type and language, access times and website addresses. In addition, GEN-I may use the website analytics tool to obtain information from the user’s browser about which website the user came from, which search engine(s) and keywords the user used to find GEN-I, which pages the user viewed on the GEN-I website and which add-ons the user’s browser uses.
This information is collected through analytics or tracking cookies. The information obtained through these cookies is anonymous and is not linked to personal data. Cookies may be accessed by providers of web traffic analysis tools with whom GEN-I has a cooperation agreement (details of these providers can be found in the Personal Data Protection Terms and Conditions in Section 5). These cookies are only used with the consent of the website visitor. The user can withdraw consent at any time by disabling cookies in the cookie settings.
You can also control and change your cookie settings in your web browser. You can find more information on how to manage your cookies by following the links below.
Google Chrome: manage cookies here.
Mozilla Firefox: manage cookies here.
Apple Safari: manage cookies here.
Opera: manage cookies here.
Edge: manage cookies here.
If cookies are disabled, some features and the full functionality of the Websites may not be available or may not function properly.
If you have previously accepted cookies and subsequently change your mind and disable individual cookies in your browser, we will treat your visit to the Website as a first visit to the Website. In this case, you will receive the cookie notification again.
Strictly necessary cookies – Category 1
| Cookie name | Purpose | Duration | Consent | Administrator |
| cookie_necessary | Records whether notice regarding cookies is displayed or not. | 1 year | No | GEN-I, d.o.o. |
| __TAG_ASSISTANT | Tag assistant is the necessary cookies for using Google Tag Manager Preview mode for auditing. | Session duration | No | Google Ireland Limited |
| cookie_popup_closed | A cookie that is intended to track user visits to the website to display current content. | 30 days | No | GEN-I, d.o.o. |
| cookie_banner_closed | Used to track users' visits to the website for the purpose of displaying notifications. | Session duration | No | GEN-I, d.o.o. |
Marketing cookies – Category 2
| Cookie name | Purpose | Duration | Consent | Administrator |
| _gcl_au | Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. | 3 months | Yes | Google Ireland Limited |
| _fbp | Used by Facebook to create targeted ads. | 3 months | Yes | Meta Platforms, Inc. |
| YSC (YT) | Set by YouTube on pages with an embedded YouTube video. | Session duration | Yes | YouTube |
| VISITOR_INFO1_LIVE (YT) | A cookie used to provide an estimate of the bandwidth. | 179 days | Yes | YouTube |
| PREF (YT) | The cookie remembers basic settings such as language selection, format of search results, display of information, etc. | 2 years | Yes | YouTube |
| LOGIN_INFO (YT) | Technical cookie for content reproduction. | 2 years | Yes | YouTube |
| xs (fb) | This cookie is used in connection with c_user cookie to authenticate your identity to Facebook. | up to 90 days | Yes | Meta Platforms, Inc. |
| wd (fb) | This cookie stores the dimensions of the browser window, which Facebook uses to optimise page rendering. | 1 week | Yes | Meta Platforms, Inc. |
| usida (fb) | Collects a combination of the user's browser and unique identifier, used to tailor advertising to users. | Session duration | Yes | Meta Platforms, Inc. |
| sb (fb) | This is a cookie created by Facebook to store browser details. | 2 years | Yes | Meta Platforms, Inc. |
| presence (fb) | This is a cookie created by Facebook to contain the user's chat state. | Session duration | Yes | Meta Platforms, Inc. |
| locale (fb) | This cookie is used to identify which web browser is connected, the language used, to control attempts to log in to the service and to provide personalized advertising. | 1 week | Yes | Meta Platforms, Inc. |
| fr (fb) | Monitoring the statistics of views and updated status on the website. | 90 days | Yes | Meta Platforms, Inc. |
| dpr (fb) | This cookie enables the delivery of an optimal experience for the user's screen. | up to 7 days | Yes | Meta Platforms, Inc. |
| datr (fb) | Facebook cookie used for browser detection. | 2 years | Yes | Meta Platforms, Inc. |
| cppo (fb) | Facebook cookie used for tracking users. | 1 day | Yes | Meta Platforms, Inc. |
| c_user (fb) | This cookie is used in conjunction with the xs cookie to authenticate your identity to Facebook. | up to 90 days | Yes | Meta Platforms, Inc. |
| AEC | A cookie from Google that prevents the misuse of your Google account. | 5 days | Yes | Google Ireland Limited |
| IDE | It is used by Google DoubleClick to register and report the user's actions on the website after viewing or clicking one of the advertiser's ads in order to measure the effectiveness of the ad and display targeted ads to the user. | 390 days | Yes | Google Ireland Limited |
| NID | Google cookie intended for advertising outside of Google websites. | 6 months | Yes | Google Ireland Limited |
| OGPC | This cookie enables the operation of Google Maps. | 2 months | Yes | Google Ireland Limited |
| SOCS | A cookie that stores a user's state regarding their cookie choices. | 1 year | Yes | Google Ireland Limited |
| __Secure-1PAPISID | A security cookie that protects the user's data from misuse during the first visit to the site. | 1 year | Yes | Google Ireland Limited |
| __Secure-1PSID | A security cookie for tracking the user session and maintaining the logged-in status on secure connections. | 1 year | Yes | Google Ireland Limited |
| __Secure-1PSIDCC | A security cookie to protect user data from unauthorised access on secure connections. | 1 year | Yes | Google Ireland Limited |
| __Secure-3PAPISID | A security cookie to protect user data from misuse when visiting third parties. | 1 year | Yes | Google Ireland Limited |
| __Secure-3PSID | Security cookie to track user sessions and maintain a user's logged-in status on secure third-party links. | 1 year | Yes | Google Ireland Limited |
| __Secure-3PSIDCC | A security cookie to protect user data from unauthorised access on secure third-party links. | 1 year | Yes | Google Ireland Limited |
| cookie_consent_marketing | A cookie that tracks the user's consent to the use of marketing cookies and ensures their compliance with the law. | 1 year | Yes | GEN-I, d.o.o. |
| SID | This cookie is absolutely necessary to authenticate users and prevent the unwanted use of logins for the same session. Without this cookie, the service would not function properly. | 1 year | Yes | Google Ireland Limited |
| HSID | The HSID cookie is used to protect user data from unauthorised access. | 1 year | Yes | Google Ireland Limited |
| SSID | The SSID cookie is used to track user sessions, which helps ensure the security and integrity of the service. | 1 year | Yes | Google Ireland Limited |
| APISID | The APISID cookie is used to store information about the user and their settings and this enables the customisation of services according to individual user preferences. | 1 year | Yes | Google Ireland Limited |
| CONSENT | This cookie stores information about the user's consent to the use of cookies on the website. | 1 year | Yes | Google Ireland Limited |
| SIDCC | A security cookie that protects the user's data from unauthorised access. | 1 year | Yes | Google Ireland Limited |
| SAPISID | Cookie for user authentication and protection of user data from misuse. | 1 year | Yes | Google Ireland Limited |
Analytical cookies – Category 3
| Cookie name | Purpose | Duration | Consent | Administrator |
| _gat | Manages the number of Google Analytics requests sent; does not contain information about a user. | 1 year | Yes | Google Ireland Limited |
| _ga | Records a user's unique ID. | 1 year | Yes | Google Ireland Limited |
| _hjSessionUser_{site_id} | Set when a user first lands on a page. Persists the Hotjar User ID which is unique to that site. Ensures data from subsequent visits to the same site are attributed to the same user ID. The data is in JSON data type. | 1 year | Yes | HotJar |
| _hjid | Set when a user first lands on a page. Persists the Hotjar User ID which is unique to that site. Ensures data from subsequent visits to the same site are attributed to the same user ID. The data is in UUID data type. | 1 year | Yes | HotJar |
| _hjFirstSeen | Identifies a new user’s first session. Used by Recording filters to identify new user sessions. The data is in Boolean true/false data type. | Session duration | Yes | HotJar |
| _hjUserAttributesHash | User Attributes sent through the Hotjar Identify API are cached for the duration of the session. Enables us to know when an attribute has changed and needs to be updated. The data is in Hash data type. | Session duration | Yes | HotJar |
| _hjCachedUserAttributes | Stores User Attributes sent through the Hotjar Identify API, whenever the user is not in the sample. Collected attributes will only be saved to Hotjar servers if the user interacts with a Hotjar Feedback tool. Cookie used regardless of whether a Feedback tool is present. The data is in JSON data type. | Session duration | Yes | HotJar |
| _hjViewportId | Stores user viewport details such as size and dimensions. The data is in UUID data type. | Session duration | Yes | HotJar |
| _hjSession_{site_id} | Holds current session data. Ensures subsequent requests in the session window are attributed to the same session. The data is in JSON data type. | 30 minutes | Yes | HotJar |
| _hjSessionTooLarge | Causes Hotjar to stop collecting data if a session becomes too large. Determined automatically by a signal from the WebSocket server if the session size exceeds the limit. The data is in Boolean true/false data type. | Session duration | Yes | HotJar |
| _hjSessionRejected | If present, set to '1' for the duration of a user's session, when Hotjar has rejected the session from connecting to our WebSocket due to server overload. Applied in extremely rare situations to prevent severe performance issues. The data is in Boolean true/false data type. | Session duration | Yes | HotJar |
| _hjSessionResumed | Set when a session/recording is reconnected to Hotjar servers after a break in connection. The data is in Boolean true/false data type. | Session duration | Yes | HotJar |
| _hjLocalStorageTest | Checks if the Hotjar Tracking Code can use local storage. If it can, a value of 1 is set. Data stored in_hjLocalStorageTest has no expiration time, but it is deleted almost immediately after it is created. The data is in Boolean true/false data type. | Less than 100 ms | Yes | HotJar |
| _hjIncludedInPageviewSample | Set to determine if a user is included in the data sampling defined by your site's pageview limit. The data is in Boolean true/false data type. | 30 minutes | Yes | HotJar |
| _hjIncludedInSessionSample | Set to determine if a user is included in the data sampling defined by your site's daily session limit. The data is in Boolean true/false data type. | 30 minutes | Yes | HotJar |
| _hjAbsoluteSessionInProgress | Used to detect the first pageview session of a user. The data is in Boolean true/false data type. | 30 minutes | Yes | HotJar |
| _hjTLDTtest | We try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. Enables us to try to determine the most generic cookie path to use, instead of page hostname. It means that cookies can be shared across subdomains (where applicable). After this check, the cookie is removed. The data is in Boolean true/false data type. | Session duration | Yes | HotJar |
| _hjRecordingEnabled | We try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. Enables us to try to determine the most generic cookie path to use, instead of page hostname. It means that cookies can be shared across subdomains (where applicable). After this check, the cookie is removed. The data is in Boolean true/false data type. | Session duration | Yes | HotJar |
| _hjRecordingLastActivity | Set in Session storage as opposed to cookies. Updated when a user recording starts and when data is sent through the WebSocket (the user performs an action that Hotjar records). The data is in Boolean true/false data type. | Session duration | Yes | HotJar |
| _hjClosedSurveyInvites | Set when a user interacts with an external link Survey invitation modal. Ensures the same invite does not reappear if it has already been shown. The data is in Boolean true/false data type. | 1 year | Yes | HotJar |
| _hjDonePolls | Set when a user completes an on-site Survey. Ensures the same Survey does not reappear if it has already been filled in. The data is in Boolean true/false data type. | 1 year | Yes | HotJar |
| _hjMinimizirane ankete | Set when a user minimizes an on-site Survey. Ensures that the Survey stays minimized when the user navigates through your site. The data is in Boolean true/false data type. | 1 year | Yes | HotJar |
| _hjShownFeedbackMessage | Set when a user minimizes or completes a Feedback widget. Ensures the Feedback widget will load as minimized if the user navigates to another page where it is set to show. The data is in Boolean true/false data type. | 1 year | Yes | HotJar |
| OTZ | Collecting data about the use of the website and improving the user experience. | 1 day | Yes | Google Ireland Limited |
| DV | A cookie to collect statistical data and improve the user experience. | 1 day | Yes | Google Ireland Limited |
| SEARCH_SAMESITE | A cookie for collecting search data that enables the analysis of user search patterns and the improvement of search results. | 5 months | Yes | Google Ireland Limited |
| cookie_consent_analytics | A cookie that tracks the user's consent to the use of analytical cookies and ensures their compliance with the law. | 1 year | Yes | GEN-I, d.o.o. |
