| Transformer station/substation outlet on the MV network | Total duration of unplanned sustained outages | Total number of unplanned sustained outages |
| Rural area | 480 | 6 |
| Mixed | 180 | 5 |
| Urban environment | 180 | 4 |
| Transformer station/substation outlet on the MV network | Total duration of unplanned sustained outages | Total number of unplanned sustained outages |
| Rural area | 960 | 16 |
| Mixed | 400 | 10 |
| Urban environment | 400 | 8 |
Monday to Friday: from 8 a.m. to 8 p.m.
Saturday: from 8 a.m. to 2 p.m.
Sunday and holidays: closed