This website uses cookies. We use cookies to ensure the performance of the website, to make it easier to view its content, to monitor viewing statistics for a better user experience every day, and for advanced advertising. By clicking “Accept all”, you agree to us setting all cookies for processing purposes. You can select and edit individual groups of cookies by clicking “Cookie settings”. Cookies are harmless and temporary.
Accept all
>Cookie settings >Cookie policy
In the settings, you can choose which groups of cookies you want to set and confirm your choice by clicking the appropriate button. If you wish to set all three groups of cookies, click “Accept all”. Otherwise, select the groups of cookies you wish to accept and click “Confirm selection”. Learn more about cookies here.

Strictly necessary cookies These cookies are essential for the full functionality of the website. Without them, the functionality of the website would be impaired and it would be impossible to use the portal and its basic functionalities (e.g. logging in). We do not need your consent for these cookies as they do not contain personal data and cannot be turned off.
Marketing cookies These cookies are set by our advertising partners and other partner companies and are used for the purpose of advanced advertising, for example to display more relevant content to the user on other websites (e.g. Facebook, Google). If you do not accept these cookies, you will see ads online that are not tailored to your interests.
Analytical cookies These cookies help us collect anonymous information about how you use our websites. We use this information to improve the functionality of our websites (e.g. to improve the accessibility of the most visited pages).
Accept all
Confirm selection
SLO | EN
User Moj GEN-I
Hamburger
Close
SLO | EN
User Moj GEN-I
HOUSEHOLDS / ELECTRICITY / TABLE OF MINIMUM QUALITY STANDARDS

Table of minimum quality standards

Medium-voltage level (MV), direct connection of customer to the MV outlet of the transformer station

Transformer station/substation outlet on the MV network Total duration of unplanned sustained outages Total number of unplanned sustained outages
Rural area 480 6
Mixed 180 5
Urban environment 180 4

 

Low-voltage level (LV), indirect connection of customer to the LV outlet of the transformer station

 

Transformer station/substation outlet on the MV network Total duration of unplanned sustained outages Total number of unplanned sustained outages
Rural area 960 16
Mixed 400 10
Urban environment 400 8
Scroll
Contact
Phone Icon Phone Number

Monday to Friday: from 8 a.m. to 8 p.m.

Saturday: from 8 a.m. to 2 p.m.

Sunday and holidays: closed

Personal data protection Legal notice Cookie policy