This procedure is fast and simple. Enter your meter reading in the form and confirm it. You can also activate free SMS notifications that will remind you each month of the deadline for the submission of meter readings. You can also monitor your previous consumption on the portal.
You can access the portal here.
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During the meter reading process, you can submit meter readings in the quickest way directly from your mobile phone. Just send us an SMS with the current meter reading to phone number +386 (0)30 200 111.
Include the following in your SMS:
- the keyword STANJE;
- the designation ‘ZP’;
- the metering/consumption point number (indicated on the top part of the second page of the natural gas bill); and
- the current meter reading.
You will be charged for the sent SMS by your mobile service operator in accordance with your package and the operator’s applicable pricelist. After your meter reading is submitted successfully, you will receive a free SMS for confirmation. The 030 200 111 number is only intended for the receipt of SMS messages with meter readings.
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No. We recommend you submit meter readings if you wish to receive bills for actual consumption.
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There are multiple ways to submit meter readings:
- the simplest way is to submit meter readings via the Moj GEN-I portal. Open an account and begin to use the many advantages of digital business, such as the prompt submission of meter readings, a better overview of consumption, and simple and quick communication with GEN-I; and
- the second option is to submit meter readings to the +386 (0)30 200 111 number via SMS messages. For more detailed instructions watch the video above.
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In order to receive bills for actual consumption, you must submit meter readings once a month, i.e. during the last five days of the month.
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No. The metering point number is mandatory information for the submission of meter readings.
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The natural gas bill will be issued for estimated consumption (lump sum), and an account reconciliation will be performed with the next submitted meter reading. We suggest you activate the receipt of SMS notifications for the submission of meter readings on the Moj GEN-I portal, which reminds you each month of the deadline for the submission of meter readings.
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We advise you to inform us accordingly as soon as possible or by the 3rd of the month via the e-mail address plin@gen-i.si.
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The gas meter only displays a single numeric field, which indicates natural gas consumption in cubic meters (m3). The numeric field displays a series of eight numbers, where the last three numbers are decimals. Only numbers up to a decimal point need to be listed during the meter reading process.
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