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Submission of meter reading

Still don't have a reader, which submits your consumption remotely? You can submit your realized monthly consumption via Moj GEN-I or SMS.

Switch supplier

We arrange everything to switch your supplier in your name. All you have to do is send us the details and choose how to sign the contract.

Our contact
Monday–Friday: from 8 a.m. to 8 p.m. Saturday: from 8 a.m to 2 p.m. Sunday and holidays: closed
SUPPORT / SUSTAINABLE SERVICES / E-MOBILITY

E-mobility

Important information regarding the e-mobility services.

Environment
-ally-friendly mobility

The E-mobility service makes it easier for our customers to charge their electric cars at public charging stations in 28 countries across Europe. You can subscribe to the service on the Moj GEN-I portal, where you can register and order the number of user cards you need.

After subscribing to the service, you can also activate charging using the Moj GEN-I Charge app, which can be downloaded from Google Play or the App Store. Log in to the app with the same username and password that you use to log in to the Moj GEN-I portal.

Moj GEN-I Charge App

There are many benefits to using the Moj GEN-I Charge app:

  • Access to an interactive map of charging stations;
  • Information on the availability of individual charging stations;
  • An overview of previous charges;
  • Easy charging via QR code.

  • Easy charging with the app or card.
  • Monthly payment through your electricity and/or natural gas bill.
  • An extensive network of over 200,000 charging stations across Europe.
  • Overview of your charging history in the Moj GEN-I Charge app.
  • Access to an interactive map and price list of our charging network.

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You can easily subscribe to the E-mobility service directly on the Moj GEN-I portal. In the Services tab, fill in the registration form and order the desired number of user cards. If you have not used the portal yet, ensure to register on the Moj GEN-I portal and then fill in the registration form for the E-mobility service.

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The price of the service consists of a monthly subscription fee and individual charges. The subscription fee is €1.22 per month per user card. The card is free of charge. The price list for each charging station is available on our interactive map.

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Both the cost of the service and the amount of any charges will be added to your monthly electricity and/or natural gas bill.

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A minimum of 1 card must be ordered to activate the service.

The maximum number of user cards that can be ordered is 10.

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Your user card does not work automatically. It is necessary to register in the Moj GEN-I Charge application before the first use, in accordance with the terms and conditions of the E-mobility service. The first E-mobility service fee will be charged on your first monthly electricity and/or natural gas bill and then for all subsequent monthly bills.

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The Moj GEN-I Charge app has an interactive map of the charging stations, which gives you information about the nearest charging station and detailed information about the number of plugs, their capacity, the occupancy of each plug and the charging price at each charging station. You can add frequently visited charging stations to your Favourites list. Access the map here.

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AC (Slow Charging) is the name given to a charging station that provides slow to medium charging using alternating current. The maximum charging power available is up to 22 kW.

DC (Fast Charging) is the name given to a charging station that provides fast charging using direct current. Typical charging power is between 50 kW and 150 kW (or more than 50 kW).

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You can activate the charging of your electric vehicle using the user card that you order when you register, or by using the Moj GEN-I Charge app, which can be downloaded from Google Play and the App Store.

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No. You can only subscribe to the service via the Moj GEN-I portal. The portal is easy to use, and so we encourage you to register as soon as possible and start enjoying the benefits of digital commerce.

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If you no longer wish to use the service, you can easily cancel your card on the Moj GEN-I portal.

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