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Submission of meter reading

Still don't have a reader, which submits your consumption remotely? You can submit your realized monthly consumption via Moj GEN-I or SMS.

Switch supplier

We arrange everything to switch your supplier in your name. All you have to do is send us the details and choose how to sign the contract.

Our contact
Monday–Friday: from 8 a.m. to 8 p.m. Saturday: from 8 a.m to 2 p.m. Sunday and holidays: closed

CO2-free electricity

Simple step for your company and an important decision that benefits the environment. 

What the future holds depends on all of us. You can opt for electricity with a lesser impact on the environment and that comes from the carbon-free source that you trust most for your small and medium-sized company. Change the future with us.

100 % Solar

100 % Hydro

100 % Nuclear

What do I need to switch suppliers?

Switching suppliers at GEN-I is done quickly and completely remotely.

>More about the simple switching of suppliers

What do I have to do when moving into new business premises?

Leave the electricity arrangements for your new business premises to us, and devote your time to what you do best.

>More about electricity for new business premises

How do I conclude a contract remotely?

You can conclude a contract with us remotely with a single click, without requiring any special digital certificates for this purpose.

>More about concluding a contract electronically

Have you set up a solar power plant?

In cases when your power plant does not generate enough electricity to meet your needs, we supply you the needed electricity from the network at affordable prices.

>More about prices to supplement self-sufficient supply

Pricelists and special offers

Redni cenik električne energije za male poslovne odjemalce

The selection of CO2-free electricity brings you two benefits: affordable prices and environmental protection. Our pricelist also ensures that savings go hand in hand with sustainability.


Switching of suppliers

Diligent, respectful and digital. That will be your experience when doing business with us if you entrust us with the supply of electricity for your company. Complete the online form, and we will ensure that the electricity for your company will be generated from the source you choose from that moment on.

General terms and conditions for ‘small business customers’

Before signing a contract on the supply of electricity to small business customers or a contract on electricity supply and the self-sufficient supply of electricity to a small business customer, please read the general terms and conditions, which set out the terms of the supply of electricity and the rights and obligations of the contracting parties.

These general terms and conditions apply as of June 1, 2014, including the amendments applicable since January 10, 2022 (p. 4)


General terms and conditions for ‘medium-sized business customers’

Before signing a contract on the supply of electricity to a medium-sized customer, please read GEN-I, d.o.o.’s general terms and conditions for the supply of electricity to medium-sized business customers, which comprise an integral part of the contract on the supply of electricity to a medium-sized business customer.

General terms and conditions of GEN-I, d.o.o. for the supply of electricity to medium-sized business customers; apply from May 1, 2022

General terms and conditions of GEN-I, d.o.o. for the supply of electricity to medium-sized business customers; apply from September 1, 2022

Frequently asked questions

The process of switching suppliers is very simple:

1. You complete the entire online form for switching suppliers yourself or choose to upload a photo/pdf of your most recent electricity bill in the second step of the online form, on the basis of which we will prepare the contract documentation for you.

2. When concluding a contract electronically, the entire contract documentation is sent to your email address. You can then sign this documentation electronically through a single click.

3. When concluding a contract in paper form, the entire documentation is sent to your permanent address. An envelope with prepaid postage will also be attached to the documentation. Please use this envelope to return a signed copy of the contract.

4. Leave the rest to us.

The switch is usually completed within a few days, but no later than 21 days following the submission of the application to your distribution operator (i.e. local electricity distribution company).

No. Switching suppliers is free of charge.

The following information is required to switch suppliers: 

  • personal information of the contract signatory (first name, surname, permanent residence and tax number);
  • contact information of the contract signatory (i.e. telephone number and/or email address);
  • number and address of metering point;
  • personal information of the metering point owner, if the owner and signatory are not the same person;
  • current account number if you wish to arrange payment via direct debit (standing order).

You can also find this information in the contract on access to the distribution system. Provide one of these documents prior to completing the form for switching suppliers. Our friendly consultants can assist you in completing your form through our toll-free number 080 1558, from Monday to Saturday, from 8 am to 8 pm.

No. The distribution operator, who remains unchanged even after a supplier switch, is responsible for taking readings.