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How do I know whether my bill relates to actual or estimated consumption (lump sum)?

... Check whether the bill states ‘LUMP SUM’ or ‘CHARGE FOR ACTUAL CONSUMPTION’. If a bill relates to estimated consumption (lump sum), the other side of the bill says ‘LUMP SUM’ under the metering point data. Meter readings are not stated next to the energy supply codes by different tariff (VT, MT or

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Upon contract termination I received a credit note. What do I have to do?

... For a refund, please provide the following information via the Moj GEN-I portal: number of your metering point, customer number or contract number; first name, surname and address of contract signatory, who is the current account holder; and current account number. If you do not use the portal,

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Carbon-free electricity

... Find out the advantages of carbon-free electricity.

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What is carbon-free electricity?

... This is electricity supplied exclusively from sources that do not generate CO2 emissions. The use of those sources contributes to the prevention of climate change, reduces the carbon footprint and promotes the green transformation of society. Carbon-free sources include nuclear energy and the

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Are any costs associated with the choice of CO₂-free electricity?

... The GEN-I Group facilitates the supply of electricity from carbon-free nuclear energy with no surcharge. In addition, we also wish to encourage the use of electricity from renewable energy sources. We therefore offer you the selection of electricity from 100% solar energy or 100% hydro energy for

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What benefits does the transition to carbon-less electricity bring?

... With the transition to an energy source that does no generate CO2 emissions, you protect our environment and help us in creating a green future for ourselves and for future generations. You won’t have to sacrifice any of your time for those efforts, as we will decarbonize your electricity

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How do you supply a sufficient amount of carbon-free electricity?

... Our excellent performance in the past and the trust that we have built with you, our customers, and the electricity traders we do business with have resulted in sound business relationships within and outside the borders of Slovenia. On that basis, we have concluded contracts on the supply of

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