... Electricity consumption at higher and lower tariffs Your electrical appliances (washing machine, dishwasher, tumble dryer) should run on the lower electricity tariff (weekdays from 22:00 to 6:00 and all day at weekends and during public holidays). Using appliances on a lower tariff will not
>Read more... The consumers whose properties were completely destroyed and where natural gas consumption is not possible due to damaged electrical installations will not have to pay for the supplied natural gas from 4 August 2023 until their natural gas supply is restored.
>Read more... You do not have to send any documents to GEN-I d.o.o. as the natural gas supplier in order to declare the damage. All the necessary information for the exemption of payment for natural gas for eligible household consumers will be provided to us by the competent institutions in order to make the
>Read more... In order to restore your natural gas supply, you will have to contact your distribution system operator.
>Read more... Invoices for natural gas are issued between the 5th and the 15th day of the month for the past month. Once these invoices are ready, they are sent to an external contractor that prints them and sends them to Pošta Slovenije d.o.o. Then, they deliver them no later than within three working days from
>Read more... You can settle all your liabilities in the usual way, i.e. via various banking channels (using online banking services, via SEPA direct debit – standing order, etc.) or at a selected place for the physical payment of bills. We suggest you arrange carefree payment via a standing order with a single
>Read more... Of course. You can opt to receive a single bill. In addition, you can also combine your bills for several metering points for a specific energy product. This improves your overview of costs, while you save on payment commissions. The receipt of a single bill can be easily arranged on the Moj GEN-I
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