... No. The supplier cannot impact the quality of supplied natural gas.
>Read more... No. The consumption readings will be provided to us by your distribution system operator.
>Read more... Yes. Withdrawal from the contract is free. However, you must first settle all your liabilities to GEN-I. If you terminate the contract, you are required to conclude a new supply contract and complete the supplier switching process.
>Read more... The signing of a new contract is mandatory in three instances: if you established a new connection to the network, i.e. in the event of a new-build that to date had yet to be connected, or if reconnection is required (if the consumption point had been disconnected for any reason whatsoever); if
>Read more... The taking of meter readings will continue in the same manner as prior to the switch, with the distribution system operator remaining responsible for this task even after the switch is complete.
>Read more... No. Once you have sent the signed contract back to GEN-I, you have nothing else to do. We take care of all procedures and the termination of current contracts on your behalf at no extra cost.
>Read more... No. The supplier switch takes place within the system, and this does not require any intervention on your installations or in the network.
>Read more... Yes, we use a similar classification, but only for calculating network charges. This classification does not impact natural gas supply prices up to consumption group CDK8. The price of natural gas throughout Slovenia is the same for all consumption groups up to CDK8.
>Read more... Your distribution system operator is the owner and operator of the gas network to which your consumption point is connected. Your distribution system operator is defined geographically and cannot be selected. Your natural gas supplier supplies gas within this gas supply network. You can select your
>Read more... No. Switching suppliers is free of charge.
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